asecos – Safety and Environmental Protection

asecos GmbH constantly reviews and updates the information on its websites. Despite taking every care, the data may have changed in the meantime. We therefore cannot accept any liability or guarantee for the up-to-date nature, accuracy and completeness of the information provided.

The same applies to all other websites referred to via hyperlinks. asecos GmbH is not responsible for the content of websites accessed via such links. Furthermore, asecos GmbH reserves the right to make changes or additions to the information provided.

The content and structure of the asecos GmbH websites are protected by copyright. The reproduction of information or data, in particular the use of texts, parts of texts or images, requires the prior consent of asecos GmbH.

Cookies and similar technologies

Our website uses cookies and similar technologies, such as local storage. Cookies are small text files that are stored on your device. They may be necessary to provide certain website functions or – with your consent – may be used to analyse and optimise our online offering.

We use technically necessary cookies and similar technologies to the extent that this is necessary to provide a function you have expressly requested or for the technical transmission of a message. In these cases, access to information on your device is based on Section 25(2) of the TDDDG. The associated processing of personal data is based on Article 6(1)(f) of the GDPR. Our legitimate interest lies in the secure and technically fault-free provision of our website.

We only use all other cookies and similar technologies with your consent. The legal bases are Section 25(1) of the TDDDG and Article 6(1)(a) of the GDPR.

You may amend or withdraw your consent at any time with future effect via our Consent Manager. The lawfulness of the processing carried out up to the point of withdrawal remains unaffected.

Further details on the technologies used, their providers, purposes and retention periods can be found in the Consent Manager.

As a matter of principle, you can visit our website without disclosing your personal data to us. However we require you to register for certain services on our website (e.g. contact form), when we will ask for personal data such as your name and e-mail address. This data is called inventory data.

Whenever possible we give you the opportunity to decide whether you want to disclose your data to us. However sometimes data is collected automatically. For example, your computer automatically sends us information when you use our website. This data is called usage data.

To achieve the best possible transparency when handling your data, in the following section we differentiate between usage data and inventory data.

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Usage data and server log files

When you visit our website, your browser automatically transmits technical information to our website’s server. This information is temporarily stored in server log files.

In particular, the following data may be processed:

• IP address
• Date and time of access
• Page or file accessed
• Referrer URL
• Browser type and version
• Operating system used
• Amount of data transferred
• Status of the page request

We process this data in order to provide our website from a technical perspective, to ensure the stability and security of our systems, to detect errors and to prevent unauthorised access.

The legal basis is Article 6(1)(f) of the GDPR. Our legitimate interest lies in the secure, stable and error-free provision of our website.

The server log files are deleted after [specify storage period]. They are only stored for a longer period if this is necessary to investigate a security incident or if there are statutory retention obligations.

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Personal data in contact enquiries

If you contact us by email, via the contact form or an enquiry form, we process the information you provide in order to deal with your enquiry. This may include, in particular, your name, contact details, company details and the content of your message.

Mandatory fields are labeled accordingly. All other information is provided on a voluntary basis.

We use your data to process your enquiry, to communicate with you and to address any follow-up questions that may be necessary. To the extent necessary for processing, the information may be forwarded to the relevant departments or asecos companies and documented in our CRM system. If it is necessary to prepare a quotation or process an order, the data required for this may also be processed in our ERP system.

If your enquiry relates to a contract or pre-contractual measures, processing is carried out on the basis of Article 6(1)(b) of the GDPR. For general enquiries, processing is carried out on the basis of Article 6(1)(f) of the GDPR. Our legitimate interest lies in the proper and efficient handling of incoming enquiries.

Where we seek your consent for a specific processing purpose, the legal basis is Article 6(1)(a) of the GDPR.

We store your data only for as long as is necessary to process your enquiry and to deal with any follow-up queries. Enquiries that do not lead to a subsequent business relationship will be deleted no later than after processing has been completed. Statutory retention obligations, in particular for documents relevant to contracts and invoicing, remain unaffected.

 

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Contact form / request form

In different areas across our online presence you are able to contact us using online forms. These forms involve the collection of obligatory data as outlined below. Obligatory fields are marked as such and ensure that we can contact with you.

• Your request (quote request, specialist advice, product enquiry, request to receive newsletter)
• Title
• Surname
• First name
• Company address: Company name, street, post code, town/city
• E-mail address

All other data relating to you is voluntary.

The personal data collected by us are stored and only used for the purpose as indicated by you and where applicable for the usage or transmission to third parties to the extent you have given consent for this. This may include the following, by way of example: 

• For making contact with you
• For sending catalogues or documents
• For requesting quotes
• For enquiring about products
• For requesting specialist advice
• For requesting an admission ticket for a trade fair/event
• For requesting a servicing or maintenance service

Any data transfer to asecos is secured. asecos uses the SSL (secure socket layer) transport protocol, which is currently considered as secure and meets the recommendations of the German Federal Office for Information Security (“Bundesamtes für Sicherheit in der Informationstechnik”: BSI). Your data are secured at all times against unauthorised access.

We will process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time. An informal email to info@asecos.com making this request is sufficient. The data processed before we receive your request may still be legally processed.

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Newsletter data

On our website, we offer you the chance to sign up to our newsletter. In order to help you to best take advantage of all of our products’ benefits, we regularly send you our newsletter to your e-mail address (or occasionally also to your postal address) with tips and tricks as well as additional product information.

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter.

Furthermore, other personal data are collected in obligatory fields:

• Your request
• Title
• Surname
• First name
• Company address: Company name, street, post code, town/city

That data are used exclusively to send the information you have requested and are not passed on to third parties.

Double opt-in and logging

You can sign up to the newsletter by checking the tick box on the contact/request forms (“opt-in” selection). For verification purposes, your name, IP address and the request date will be stored in addition to your e-mail address for the sending of the newsletter.

You will also receive an e-mail from us asking you to confirm that you would like to sign up to the newsletter (“double opt-in” process). Only once you click on the hyperlink sent in the e-mail to your e-mail address will the subscription to the newsletter be activated. This confirmation is required in order to ensure that nobody is able to sign up with an e-mail address that is not their own. Subscriptions to our newsletter are logged so that evidence can be provided of the subscription process in accordance with legal requirements. This includes storing of the time and date of the request and the confirmation, as well as your IP address.

We will process any data you enter onto the newsletter request form only with your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time. An informal email to info@asecos.com making this request is sufficient. The data processed before we receive your request may still be legally processed.

The data that we store about you for the purposes of your newsletter subscription are kept until you decide to unsubscribe from the newsletter, after which time they are deleted. Any other data stored by us for other purposes will remain unaffected by this process. Your data will not be transferred to third parties without your consent.

CleverReach

This website uses CleverReach to send newsletters. The supplier is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. CleverReach is a service which organizes and analyzes the distribution of newsletters. The data you provide (e.g. your email address) to subscribe to our newsletter will be stored on CleverReach servers in Germany.

Sending our newsletters with CleverReach enables us to analyze the behavior of newsletter recipients. Among other things, we can find out how many recipients have opened the email containing the newsletter and how often various links contained therein are clicked. With the help of conversion tracking, we can also analyze whether a predefined action (such as the purchase of a product on our website) takes place after clicking on the link in the newsletter. For more information on how data is analyzed by CleverReach, please visit https://www.cleverreach.com/en/features/reporting-tracking/.

Data processing is based on Art. 6 (1) (a) GDPR. You may revoke your consent at any time by unsubscribing to the newsletter. The data processed before we receive your request may still be legally processed.

If you do not want your usage of the newsletter to be analyzed by CleverReach, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the website.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of CleverReach. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.

For more information, see the privacy policy of CleverReach at https://www.cleverreach.com/en/privacy-policy/.

We have entered into an agreement with CleverReach for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using CleverReach.

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Participation in online surveys

In order to obtain direct feedback from our customers about their satisfaction with, and interest in our products and services and in order to improve the user-friendliness of our website, asecos has made a permanent survey available on its website.

When concluding the survey, we would like to enquire about further information regarding the person surveyed in order to also reflect social factors in the survey results and therefore be able to improve our data analysis.

During the survey, the following obligatory data are collected which refer to personal data:

• Title
• Surname
• First name
• Company address: Company name, street, post code, town/city
• E-mail address

All other data relating to you is voluntary.

We will process any data you enter onto the survey form only with your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time. An informal email to info@asecos.com making this request is sufficient. The data processed before we receive your request may still be legally processed.

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Use of live chat software

On our website, we use the live chat software Lime Connect provided by Lime Connect (Userlike) GmbH, Kölnturm, Im Mediapark 8, 50670 Cologne. Via the live chat, you can communicate directly with asecos staff and have your questions answered in real time. The chat is handled exclusively by our staff.

To provide the live chat service, Lime Connect processes technical data such as your IP address, browser information, the operating system used, and the date and time of your visit. In addition, the content of the chat and any data you provide voluntarily are processed. This may include, for example, your name or your email address. The specific personal data processed in each case depends on your enquiry and the information you provide.

Lime Connect stores the history of live chats. This storage serves to process your enquiry and enables us to refer back to the previous chat history in the event of any follow-up queries. Further information can be found in Lime Connect’s privacy policy. https://connect.lime-technologies.com/en/legal/privacy-policy/

 

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Callback service

To offer you the chance to request that one of our staff calls you back as part of our callback service, you can get in touch with us using the callback form. In order to process your callback request, the following obligatory data are collected:

• Name
• Telephone number
• Desired date for callback
• Post code, country
• Your request (quote request, specialist advice, product enquiry)

If you do get into contact with us using the callback service form and organise a telephone callback from us, a CSV file will be written to our web server with this data. We guarantee strictly confidential handling of your data and use your personal data exclusively for the purposes of processing your callback request.

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Publication of vacancy announcements / job applications

We electronically collect and process your application data for the purpose of completing the application process. If your application results in the conclusion of an employment contract, the data collected from you may be stored in your personnel file for purposes of normal organizational and administrative processes in compliance with appropriate legal requirements.

Upon rejection of your application, data you have provided is automatically deleted two months after notification of rejection. This does not apply in such instances where, due to legal requirements (such as the burden of proof obligation stipulated in the Equal Treatment Act) a longer storage period is necessitated or when you expressly agreed to have your data stored for a longer period in our database of prospective applicants.

Our website uses TLS encryption to protect confidential content during transmission between your device and our server. You can recognise an encrypted connection, amongst other things, by the address in your browser beginning with ‘https://’.

Encryption reduces the risk of transmitted data being viewed or altered without authorisation during transmission. However, complete protection against all risks associated with data transmission over the internet cannot be guaranteed.

We only transfer personal data where this is necessary to process your enquiry, to carry out pre-contractual measures, to fulfil a contract, to comply with a legal obligation or on the basis of your consent.

Recipients may include, for example, affiliated asecos companies, specialist retailers, dispatch and service partners, as well as IT, hosting or communications service providers.

Service providers who process personal data on our behalf are contractually bound in accordance with the requirements of Article 28 of the GDPR.

Data will only be transferred to recipients outside the European Union or the European Economic Area if the legal requirements for doing so are met. These may include, in particular, an adequacy decision by the European Commission or appropriate safeguards such as the European Commission’s standard contractual clauses.

Information, blocking, deletion

Subject to the statutory requirements, you have the right:

• to obtain information about your personal data that is being processed
• to have inaccurate or incomplete data rectified
• to request the erasure of your personal data
• to request the restriction of processing
• to receive your data in a structured, commonly used and machine-readable format
• to object to processing on grounds relating to your particular situation
• to withdraw any consent given at any time with effect for the future

To exercise your rights, please contact us at the following address:

asecos GmbH
Weiherfeldsiedlung 16-18
63584 Gründau / Germany

Phone: +49 6051 9220-0
E-Mail: info@asecos.com

You also have the right to lodge a complaint with a data protection supervisory authority. The supervisory authority responsible for asecos GmbH is:

The Hessian Commissioner for Data Protection and Freedom of Information
Wilhelmstraße 7
65185 Wiesbaden
Germany

Telephone: +49 611 1408-0
Email: poststelle@datenschutz.hessen.de

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Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

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Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

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Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

We use Google Analytics 4 on our website, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables us to analyse the use of our website and to further develop our online offering. In doing so, information such as page views, interactions, session duration, approximate location, the browser used and the device used may be processed. Google Analytics uses cookies and similar technologies.

Google Analytics is only activated if you have given your consent via our Consent Manager. The legal bases are Section 25(1) of the TDDDG and Article 6(1)(a) of the GDPR. You may withdraw your consent at any time with future effect via the Consent Manager.

The user- and event-related data collected by Google Analytics is deleted after [insert storage period set in Google Analytics]. Aggregated reports may, however, be retained provided they no longer contain any personal references.

Google may also transfer data to Google LLC and other group companies in the USA. Google LLC is certified under the EU-US Data Privacy Framework. Where necessary, additional appropriate safeguards for the data transfer will be agreed.

Further information can be found in Google’s privacy policy.

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IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

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Objecting to the collection of data – browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

In the browsers of mobile devices, e.g. smartphones or tablets, add-ons used to prevent user tracking by Google Analytics do not always work. If this should apply in your case, you can deactivate any future analysis of your browsing habits by Google Analytics by clicking on the following link. By clicking on the link, an “opt-out cookie” is set: this means that any future analysis of your browsing behaviour on our site will be prevented. Deactivate Google Analytics.

Activate “Opt-out cookie” for Google Analytics

Please bear in mind that if you delete cookies (an option you can find within your browser settings), this may result in this opt-out cookie also being deleted, which will require re-activation by you if required.

For more information about how Google Analytics handles user data, see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

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Demographic data collection by Google Analytics

This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section "Refusal of data collection".

We use Google Ads and the associated conversion tracking provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Conversion tracking is used to determine whether users carry out specific actions on our website after clicking on a Google advert, such as submitting an enquiry. Cookies or similar technologies may be used for this purpose.

Among other things, information about the ad click, the device used and the action carried out on our website may be processed.

Google Ads conversion tracking is only activated with your consent. The legal bases are Section 25(1) of the TDDDG and Article 6(1)(a) of the GDPR. You may withdraw your consent at any time with future effect via our Consent Manager.

Google may also transfer data to Google LLC and other group companies in the USA. Google LLC is certified under the EU-US Data Privacy Framework. Where necessary, additional appropriate safeguards for data transfers will be agreed.

Further information can be found in Google’s privacy policy.

Maps from the Google Maps service may be embedded on our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

When a map is loaded, your IP address, information about your browser and device, and details of the page you have accessed may be transmitted to Google. If you are logged into your Google account, Google may associate the processing with your user account.

Google Maps is only loaded once you have given your consent. The legal bases are Section 25(1) of the TDDDG and Article 6(1)(a) of the GDPR. You may withdraw your consent at any time with future effect via our Consent Manager.

Google may also transfer data to Google LLC and other group companies in the USA. Google LLC is certified under the EU-US Data Privacy Framework. Where necessary, additional appropriate safeguards for the data transfer will be agreed.

Use of “Google Maps” and any information acquired through use of “Google Maps” is subject to the Google Terms of Use in addition to the Terms and Conditions for “Google Maps”.
 

Videos from the YouTube platform may be embedded on our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Where possible, we embed YouTube videos in enhanced privacy mode. However, when a video is loaded or played, a connection to Google’s servers may still be established.

In particular, your IP address, information about your browser and device, and details of the page you have accessed may be processed. If you are logged in to YouTube or Google, Google may associate this information with your user account.

YouTube videos are only loaded once you have given your consent. The legal bases are Section 25(1) of the TDDDG and Article 6(1)(a) of the GDPR. You can withdraw your consent at any time with future effect via our Consent Manager.

Google may also transfer data to Google LLC and other group companies in the USA. Google LLC is certified under the EU-US Data Privacy Framework. Where necessary, additional appropriate safeguards for data transfers will be agreed.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://policies.google.com/privacy?hl=en&gl=en.

Our website contains links to our company profiles on social networks. These are simple links and not embedded social media plugins.

Simply visiting our website therefore does not establish a direct connection to the respective social networks. You only leave our website when you click on a relevant link. From that point onwards, the respective provider processes personal data under its own responsibility.

Further information can be found in the privacy policies of the respective social networks.

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Facebook button

Our website uses a link to a “like page” of the social network website, Facebook, www.facebook.com. The provider is Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.

The Facebook button can be identified by the Facebook logo and can be found in the footer area (bottom) of each webpage. When you visit our website, no direct connection is established between your browser and the Facebook server as we do not use any Facebook plug-ins on our site; we only provide a link via the Facebook logo. This means no data is transmitted to Facebook.

If you click on the Facebook button, you will leave our website and a direct connection will be established between your browser and the Facebook servers. You can find information regarding the data which is then collected by Facebook Inc. here: https://www.facebook.com/privacy/explanation

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Xing button

Our website uses a link to the social network, Xing, www.xing.com, which is operated by XING AG, Gänsemarkt 43, 20354 Hamburg.

The Xing button can be identified by the Xing logo and can be found in the footer area of the website. When you visit our website, no direct connection is established between your browser and the Xing server as we do not use any Xing plug-ins on our site; we only provide a link via the Xing logo. This means no data is transmitted to Xing.

If you click on the Xing button, you will leave our website and a direct connection will be established between your browser and the Xing servers. You can find information regarding the data which is then collected by Xing here: https://privacy.xing.com/en/privacy-policy

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LinkedIn button

Our website uses functions of the LinkedIn network. The provider is the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

The LinkedIn button can be identified by the LinkedIn logo and can be found in the footer area of the website. When you visit our website, no direct connection is established between your browser and the LinkedIn server as we do not use any LinkedIn plug-ins on our site; we only provide a link via the LinkedIn logo. This means no data is transmitted to LinkedIn.

If you click on the LinkedIn button, you will leave our website and a direct connection will be established between your browser and the LinkedIn servers. You can find information regarding the data which is then collected by LinkedIn here: https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy

On our website, we use the live chat software Lime Connect. The provider is Lime Connect (Userlike) GmbH, Im Mediapark 8, 50670 Cologne, Germany.

You can communicate directly with asecos GmbH staff via the live chat. Your enquiry will be answered exclusively by our staff. No AI system or automated chatbot is used.

When using the chat, the following data in particular may be processed:

• Date and time of access and use
• IP address
• Browser type and version
• Operating system and device used
• Previously visited page or referrer URL
• Content and duration of the chat
• Your name and email address, where applicable
• Any further details you voluntarily provide during the chat

Which personal data is processed in each individual case depends on the content of your enquiry and the information you provide. Please do not provide any personal data via the chat that is not necessary for processing your enquiry.

We process the data in order to provide you with a direct means of contact and to process your enquiry.

If the chat is used to initiate or perform a contract, processing is carried out on the basis of Article 6(1)(b) of the GDPR. We process general enquiries on the basis of Article 6(1)(f) of the GDPR. Our legitimate interest lies in the swift and efficient handling of customer enquiries.

Before the chat begins, a privacy notice will be displayed, which you must confirm in order to start the chat.

Cookies and local storage entries may be used for the technical provision of the chat. Where these technologies are only activated with your consent, the legal bases are Section 25(1) of the German Telemedia Act (TDDDG) and Article 6(1)(a) of the GDPR. You may withdraw your consent at any time with future effect via our Consent Manager.

According to the provider, personal chat data is processed on servers belonging to a data centre service provider in Germany. The chat widget is delivered via a content delivery network operated by Amazon Web Services. In the process, the IP address and other connection data required for technical transmission may be processed. According to Lime Connect, the IP address processed in this way is deleted after 24 hours.

We store chat histories for 24 months. After this period, they are deleted unless there are statutory retention obligations or longer storage is required to process your enquiry.

Lime Connect processes personal data on our behalf. This is based on a data processing agreement in accordance with Article 28 of the GDPR.

Further information can be found in Lime Connect’s privacy policy.

We have appointed a data protection officer for our company:

Jürgen Schuler
Bayernstraße 5
D-63762 Großostheim

Telefon: +49 6026 9942-00
E-Mail: j.schuler@itc-team.de

The party responsible for processing data on this website is the asecos GmbH, represented by:

Günther Rossdeutscher and
Michael Schrems

Phone: +49 6051 9220-0
E-Mail: info@asecos.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Handling of personal data is continuously monitored by us with reference to data protection regulations and adjusted if necessary. Please look regularly at our data protection declaration, which always shows our current policy for handling personal data. We will always announce any changes both there and in your user account.